Part1 Letter

Chapter 1 Introduction of Business Letter Writing

Chapter 2 Business Letters

2.1 Establishing Business Relations

2.2 Enquiries, Offers and Counteroffers

2.3 Letter of Complaint

2.4 Letter of Recommendation

2.5 Letter of Application

2.6 Letter of Resignation

2.7 Letter of Dismissal

2.8 Letter of Invitation

2.9 Letter of Thanks

2.10 Letter of Congratulation

2.11 Letter of Sympathy

2.12 Letter of Condolence

Part2 Letter of Internet and Contiact

Chapter 3 Letter of Intent

Chapter 4 Contract

Part3

Chapter 5 Meeting Documents

5.1 Notice and Agenda

5.2 Address

5.3 Report

5.4 Memo

Chapter 6 Power of Attorney Letter of Authorization

Part4

Chapter 7 Certificates

7.1 Letter of Credit

7.2 Credit Certificate

Chapter 8 Cards

8.1 Postcard

8.2 Name Card

8.3 Invitation Card

Part5

Chapter9 Telegram

Chapter 10 Telex

Chapter 11 Fax

Chapter 12 E-mail

Appendix List of Commonly Used Commercial Words