Part One Reader-Oriented Modern Business English Writing

nChapter 1 Process of Business English Writing

nPart Two Modern Business English Writing

nChapter 2 Business English Letters

nChapter 3 Business English Email

nChapter 4 Business English Faxes

nChapter 5 Business English Memos

nChapter 6 Business English Minutes

nChapter 7 Business English Reports

nChapter 8 Resume

nChapter 9 Application Letter

nPart Three Business Letters for International Trade

nChapter 10 A Brief Introduction to International Trade Practice

nChapter 11 Establishing Business Relations

nChapter 12 Enqury

nChapter 13 Offer

nChapter 14 Counter-Offer

nChapter 15 Order and Acceptance

nChapter 16 Packing

nChapter 17 Shipment

nChapter 18 Payment

nChapter 19 Insurance

nChapter 20 Complaints,Claims and Adjustments

nAppendix A Currency

nAppendix B Banks

nAppendix C Trade Tems

nAppendix D Capitals and States of

nReferences